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Manitoba Suicide Line Volunteering

Volunteering your time and skills as a crisis line counsellor can be a very rewarding experience, making an enormous difference in the lives of others. The Manitoba Suicide Line could never succeed without the contributions of our talented team of paid and unpaid counsellors. Crisis counsellors provide help to people who are thinking about suicide, family and friends of people who may be at risk of suicide, and those who have experienced a suicide loss.

Volunteer Training

The Crisis Counselling Volunteer Program includes extensive hands-on training provided through Klinic Community Health Centre.

Volunteers receive approximately 80 hours of crisis intervention training over a three-month period. Training is hands-on and involves both theory and practice. Sessions are interactive and sometimes intense, requiring an openness and willingness to look at one’s own attitudes and values. Training Topics include: Crisis Intervention, Communication, Sexuality, Suicide, Depression, Relationships, Sexual Assault, Domestic Violence, and more..

Your Commitment

Upon completion of training, volunteers work in the Klinic crisis rooms in either the Winnipeg or Brandon offices alongside paid professional counsellors. They provide support and counselling to people on a variety of crisis lines, including the Manitoba Suicide Line. A 12 month commitment is required, which consists of working one 4-hour telephone shift per week.

For details and dates of training go to: There is also a Volunteer Crisis Line Training Program based out of our Brandon office. For details and training dates visit


Both the training and the work on the Crisis Lines was one of the best things I’ve ever done. I can’t say enough about this experience.

I wasn’t sure I could help someone in crisis, but I learned that what people really want and need is someone to listen to them.

Not only do I feel like a better counsellor after taking the training and working on the crisis lines, I feel like a better person.

This experience helped me get a job in the counselling field. My employers hold Klinic’s volunteer training in very high regard.